Customer Support: Overview

The mission of the Technesis Customer Support Team is to provide consistent, high-quality, worldwide support in the installation, configuration and use of Technesis' products. Technesis Customer Support is dedicated to helping you realize the maximum potential from your Technesis software, keeping you informed of problem status, and providing timely problem resolution.

Technesis Customer Support also serves as your advocate within Technesis' internal development organization. Your needs are clearly articulated to Technesis' development teams to ensure that Technesis' solutions continue to meet your business needs.

Submit Problem On-Line
Fill out an online form, and get an email answer quickly.

Knowledge Base
Search our online Knowledge Base to find answers to your difficult questions.

Join Support Session
Join an on-line live support session hosted by WebEx, now.

Training Classes
Sign up for free, online training for Technesis products over WebEx.

Extended Customer Support (ECS)
Our ECS program provides full technical support and software updates.

Support FAQs
Frequently Asked Questions about getting support from Technesis.

Software Updates
Get access to all of the available software updates available for download.